HOLYERP
Microsoft Dynamics 365 Business Central · Serbian localization

Business Central,localised for Serbia.

Microsoft Dynamics 365 Business Central in the cloud, with HOLYERP's complete Serbian localization, a ready SEF connector and automatic invoice capture from e-mail. One partner for licences, localization, implementation, training and support.

SEF

In · Out

outgoing and incoming, inside Business Central

Localization

Maintained

updated as regulations change

Go live

5–8

weeks, typical

Infrastructure

None

Microsoft hosts it

Timeline based on HOLYERP's implementations at organisations of comparable size and transaction volume.

Partners

  • Microsoft Partner
  • AWS
  • Swiss Startup Association
  • Swisspreneur

Certified

  • ISO 9001
  • ISO 27001
  • ISO 42001
  • GDPR
  • Cyber Essentials

Part of the Holycode group — 350+ people across Switzerland and Serbia, 200+ clients since 2014.

The problem

Standard Business Central does not know Serbian law.

Microsoft ships Business Central worldwide, but statutory content is national. The global product gives you the ledger, the processes and the reporting engine — it does not give you any country's tax rules.

Without a Serbian layer there is no SEF exchange, no POPDV, no Serbian chart of accounts, no NBS rate download and no statutory forms.

So a Serbian entity ends up doing one of two things: running a separate local bookkeeping program alongside the ERP, or doing the compliance work by hand in Excel.

Standard Business Central

  • Global functionality, no Serbian statutory content.
  • SEF handled on the portal, by hand.
  • VAT records rebuilt in Excel.
  • Every regulatory change is a custom development project.

Business Central + HOLYERP localization

  • Serbian statutory content installed as an app.
  • SEF send, receive, accept and reject from inside the system.
  • POPDV and the VAT return prepared from posted data.
  • Regulatory changes arrive as a normal update.

What this costs an organisation day to day

Multiple funding and revenue streams tracked in Excel, separate from the ledger.

Hard to prove how funds were spent; reports are manual and late.

Projects and programmes not separated by cost.

The real cost of a programme is unknown; budgets overrun unnoticed.

Incoming invoices arriving at several e-mail addresses, on SEF and on paper, retyped by hand.

Errors, duplicates, missed SEF acceptance deadlines.

Travel advances and expense claims tracked outside the system.

Unjustified advances, late settlement.

Equipment and assets not tracked centrally.

Unknown position; depreciation and write-offs done from memory.

Every institution and donor wants a different report format.

Days of manual work before every deadline.

Work happens on the road, the software sits on one office PC.

Decisions made without visibility of available funds.

The solution

What Business Central covers

Microsoft Dynamics 365 Business Central is a complete business management system. Everything below is standard product functionality — the Serbian statutory layer sits on top of it.

Finance and accounting

General ledger, customers, vendors, bank, VAT, period close.

Dimensions

Every posted amount can carry Programme, Project, Funding source, Department and Cost centre — the foundation of all reporting.

Projects / Jobs

Budget, planned versus actual cost, resources and revenue per project.

Purchasing

Requisitions, purchase orders, receipts, invoices and approval flows by amount or cost type.

Fixed assets

Asset register, depreciation, locations and assigned holders.

Sales and invoicing

Membership fees, registration fees, sponsorship invoices and event revenue.

Reporting

Built-in financial statements, Excel, Power BI and dashboards.

Service management

Service orders, contracts, spare parts, technician scheduling and intervention cost tracking.

Manufacturing

Bills of materials, production orders, capacity and material planning, consumption and production costing.

E-banking

Create payment orders, export bank files, import statements and automatically match payments to open entries.

Part of the Microsoft ecosystem — Outlook, Excel, Teams, SharePoint and OneDrive. Open an invoice from Outlook, edit a report in Excel and push it back, approve a cost from Teams.

Serbian localization

The Serbian layer, built and maintained by HOLYERP.

Standard Business Central contains no Serbian regulation. HOLYERP developed and maintains a complete Serbian localization, delivered as an app installed into the cloud environment and updated as the rules change.

SEF (Sistem e-faktura)

Send, receive, accept and reject e-invoices directly from Business Central; the status of every invoice visible in the system.

VAT

VAT records per Serbian regulation, preparation of POPDV and the VAT return, treatment of prepayments.

Chart of accounts

A Serbian statutory chart of accounts, adaptable to the organisation's specifics.

NBS exchange rates

Automatic download of the National Bank of Serbia rate list and calculation of exchange differences.

Financial statements

Balance sheet, income statement and the other statutory forms, generated from the system.

Serbian-language documents

Invoices, prepayment invoices, credit notes, statements of account (IOS) and delivery notes, with every element the regulations require.

Cash desk and travel orders

Cash operations, travel orders with advances and settlement.

Fiscalisation

Connection to fiscal devices for retail, where applicable.

The localization is delivered and updated as part of the subscription. When a regulation changes, the change arrives as a regular update — not as a separate project.

SEF connector

E-invoicing without the portal.

The SEF connector is part of the HOLYERP localization. Outgoing and incoming e-invoices are handled where the accounting already happens.

BusinessCentralSEFUBL invoice sentstatus returnedincoming invoice pulled, accepted or rejected
Flow of an e-invoice between Business Central and SEF

Outgoing

  1. 1The invoice is created and posted in Business Central.
  2. 2It is sent to SEF in the prescribed UBL format, with one click or automatically.
  3. 3The SEF status — sent, delivered, accepted, rejected, cancelled — comes back and is visible on the invoice itself.

Incoming

  1. 1The system periodically pulls new incoming invoices from SEF.
  2. 2Vendor, amounts, VAT and due date are recognised automatically and a draft purchase invoice is created.
  3. 3The responsible person reviews and approves; accepting or rejecting on SEF is done from Business Central, without logging into the portal.
  4. 4Once approved the invoice is posted and enters the payment plan.

No retyping, no missed acceptance deadlines, and a clear record of who approved what and when.

Invoice capture

Invoices that arrive by e-mail, captured automatically.

Many invoices — especially from foreign suppliers, hotels, carriers and event organisers — still arrive as a PDF by e-mail. They never touch SEF, and they are the ones most often retyped.

One inbound address, or several

The organisation defines one or more inbound addresses, for example invoices@your-company.rs.

The attachment is read

The system takes the attachment, recognises the content — vendor, invoice number, date, amounts, currency, line items — and creates a draft purchase invoice in Business Central with the original PDF attached.

Matched against your data

Recognised data is matched against existing vendors and, where one exists, against a purchase order.

Same approval flow

The invoice enters the same approval flow as invoices from SEF.

SEF and e-mail merge into a single inbox of incoming invoices — one view, one approval flow, one place to control, regardless of where the invoice came from.

Cloud

Why cloud, not a local server

0

servers to buy, patch, insure or replace

Per user

a predictable monthly subscription, up or down as you need

Infrastructure

On-premise server

Server, licences, UPS, maintenance, hardware replacement.

Business Central SaaS

No server, no database or OS licences.

Updates

On-premise server

Every upgrade is a project that must be planned and paid for.

Business Central SaaS

Microsoft delivers new versions automatically, and the localization updates with them.

Security and backup

On-premise server

Depends on local IT; backups are often unverified.

Business Central SaaS

Microsoft data centres, redundant copies, geographic replication, certified standards.

Availability

On-premise server

Mostly from the office or over VPN.

Business Central SaaS

Any device, any location, including the mobile app.

Cost

On-premise server

Large upfront investment plus unpredictable maintenance.

Business Central SaaS

A predictable monthly subscription per user.

Scaling

On-premise server

Limited by server capacity and licences.

Business Central SaaS

Users added and removed as needed, including seasonally.

Integration

On-premise server

Every integration needs custom development.

Business Central SaaS

Standard API, Power Platform and Microsoft 365, with no special development.

Business Central is also available on-premise. Everything on this page assumes the cloud (SaaS) subscription, which is what we recommend and implement.

Pricing calculator

What Business Central would cost you

Set the number of users and the implementation scope. Microsoft licence prices are list prices; HOLYERP's own figures are ranges, because scope and transaction volume differ.

10users

Licence type per user

Essentials covers finance, sales, purchasing, projects and inventory. Premium adds service management and manufacturing.

5users

For people who only read data, enter time or approve documents.

Implementation scope
Currency

Your estimate

Monthly Microsoft licence cost

€773

Microsoft list price · Microsoft pricing page

Monthly HOLYERP localization and support

€300–€700

per full user, plus e-mail capture where selected

Total monthly running cost

€1,073–€1,473

One-off implementation

€12,000–€25,000

Estimated go-live

5–8 weeks

First-year total

€24,876–€42,676

Roughly €1,073–€1,473 per month, live in 5–8 weeks.

Indicative. Microsoft licence prices are list prices and are confirmed at the time of order. HOLYERP's fees depend on scope, transaction volume and the number of entities, and are fixed in a written offer after the requirements workshop.

How it runs

How an implementation runs

Analysis

1–2 weeks

  • Workshop with finance and management.
  • Funding sources, programmes and approval flows.
  • The reports institutions require.

Configuration

2–3 weeks

  • Cloud environment created, localization installed.
  • Chart of accounts, dimensions, master data, approval flows.
  • SEF and e-mail connection.

Data migration

1 week

  • Open items, vendors and customers.
  • Fixed assets.
  • Opening balances.

Training and testing

1–2 weeks

  • Role-based user training.
  • Trial run on real documents.
  • Verification of SEF exchange.

Go live and support

Ongoing

  • Switch to production.
  • Intensive support in the first month.
  • Then regular support.

The best moment to start is the beginning of an accounting period or the end of a season, when transaction volume is at its lowest.

Who does what

You

Your processes, your decisions, your data.

HOLYERP

Licences, localization, implementation, training and support.

Microsoft

The platform, the hosting, the updates and the security.

If you already run Business Central at group level, the Serbian layer can be added to your existing environment without repeating the whole programme.

Who it is for

Built for organisations that have to comply locally

SMEs and distributors

Purchasing, stock, sales and VAT in one ledger, with SEF exchange handled inside the system.

Service companies

Projects, resources and revenue per engagement, invoiced and reported from the same data.

Subsidiaries of foreign groups

Keep the group standard, add the Serbian statutory layer locally, report to the parent in its own currency.

Organisations without an internal IT team

No server, no database administration, no upgrade projects. One partner to call, in Serbian.

Nonprofits, associations and sports federations

Multiple funding sources, programmes and projects, with reporting to donors and institutions. This is how that maps onto Business Central:

  • Funding sources tracked separately through a “Funding source” dimension.
  • Cost per programme, discipline and selection.
  • Competitions and camps as projects with budget versus actual.
  • Travel orders and advances.
  • Equipment register.
  • Membership and registration fees invoiced to member clubs and sent to SEF.
  • Obligations to international federations in foreign currency, with NBS rates.
  • Approval flows by amount and cost type, signed from Teams.
  • Templated reports for institutions and donors.
  • Statutory year-end forms.
  • Dashboards for the board showing budget versus actual.

Why HOLYERP

One partner for the system and the statutory layer

  • Our own complete Serbian localization of Business Central, developed and maintained in line with regulatory change.
  • A ready SEF connector and e-mail invoice capture, already in production at our clients — no additional development needed.
  • Experience implementing Business Central SaaS at organisations with no internal IT team.
  • Support in Serbian, from people who understand both the system and local accounting.
  • One partner for everything — licences, localization, implementation, training and support.

Part of the Holycode group — ISO 9001, ISO 27001 and ISO 42001 certified, GDPR and Cyber Essentials certified.

ISO 9001
ISO 27001
ISO 42001
GDPR
Cyber Essentials

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FAQ

Questions we get asked

No. Business Central runs as a cloud service hosted by Microsoft. There is no server to buy, no database or operating system licence, no UPS and no hardware replacement cycle. You need working internet and a browser; there is also a mobile app.

See it running on your own documents.

Three next steps, in the order most of our clients take them:

  1. 1

    A live demonstration on a real example — an invoice from SEF and one from e-mail, a project, a report by funding source.

  2. 2

    A half-day requirements workshop with finance and management.

  3. 3

    A written offer with user count, implementation scope and a rollout plan.