Every company running Microsoft Dynamics 365 Business Central knows the moment: a posting fails, a report shows the wrong figure, or the team needs one extra field on a sales order. A ticket is opened, a consultant reads it, a developer becomes free days later — and finance or operations waits. Holy BC Agent was built to remove exactly that bottleneck.
What is Holy BC Agent?
Holy BC Agent is a specialised AI agent for Business Central, powered by Holy AI and backed by the HOLYERP team. It is not a generic chatbot: it understands Business Central objects, posting logic, dimensions, permissions and AL extensions. You describe the problem or the change in your own words, and the agent turns it into a diagnosis, a plan and — after your confirmation — a delivered change.
How it works: five steps from request to test
- You describe the request in plain language or attach the error log.
- Holy AI plans the change: root cause, affected objects, proposed solution.
- You confirm the plan — nothing is built without your approval.
- HOLY BC Agent develops the AL extension and the HOLY team reviews it.
- We let you know when the change is ready on your test environment.
Typical use cases
1. Fast error diagnostics
A posting is blocked by a closed period, a missing dimension or a VAT posting setup combination. Instead of waiting for a consultant, Holy AI reads the message, explains in plain language why it happened and what to change in setup — often within minutes.
2. Small AL extensions without long specifications
New fields, validations, approval rules, report adjustments or a warning when a customer exceeds the credit limit. The agent drafts the plan and the code, so you pay for the result, not for hours of back-and-forth.
3. Self-service for finance and operations
Controllers, accountants and project leads no longer need technical knowledge to get help. They understand the cause and the plan before any development hours are spent.
AI speed, human responsibility
Business Central runs your accounting, purchasing, sales and reporting — so an ERP change must never be a black box. Holy BC Agent handles fast diagnostics and simple changes instantly; for complex business logic, critical situations and final verification, the HOLYERP support team takes over and signs off the solution.
| Classic support | Holy BC Agent | |
|---|---|---|
| First answer | Hours to days | Minutes |
| Request format | Detailed specification | Plain language or error log |
| Plan before cost | Rarely | Always |
| Human review | Yes | Yes, by the HOLY team |
Who benefits most?
- Companies on Business Central Essentials or Premium with frequent small change requests.
- Groups with several entities that need consistent fixes across companies.
- Finance teams that want to understand a problem before paying for development hours.
- Organisations looking for an ERP partner that combines classic helpdesk with Holy AI automation.
See Holy BC Agent on your own Business Central scenario in a live demo.